Welcome to R.AI ("Company," "we," "us," or "our"). We are committed to safeguarding your personal information and respecting your privacy rights. If you have any questions about this privacy notice or our data practices, please contact us at rainoteservice@outlook.com.

This notice explains how we handle your information when you:

- Download and use our mobile application, the R.AI APP.

- Engage with us through sales, marketing, events, or other related channels.

Definitions:

- "App": Refers to any of our applications that reference or link to this policy, including the R.AI APP.

- "Services": Encompasses our App, along with associated services like sales, marketing, and events.

By using our Services, you agree to the terms outlined here. If any provisions are unacceptable to you, please discontinue use immediately.

1. INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information you voluntarily share when expressing interest in our Services, participating in App activities, or contacting us. This may include:

- Payment Data: Necessary for processing purchases (e.g., credit card number, security code). Payment data is stored by Apple; .

- Other details like names, contact information, and feedback.

All provided information must be accurate and updated by you as needed.

Automatically Collected Information

We gather technical and usage data when you access the App, including:

- Device and Browser Data: IP address, device ID, operating system, browser type, and language preferences.

- Log Data: Timestamps, visited pages, feature usage, error reports, and system activity.

- Hardware Permissions:

- Microphone: For audio recording and transcription into notes.

- Camera: To capture photos and convert them into notes.

- Photos: To import images from your device’s gallery for note inclusion.

- Account Data: Google or Apple account IDs/email for authentication and personalized experiences.

Push Notifications

We may request permission to send push notifications about your account or App features. You can disable these in your device settings.

2. HOW WE USE YOUR INFORMATION

We process your data for legitimate business purposes, contract fulfillment, legal compliance, or with your consent:

- Account Management: Facilitating logins (including third-party accounts like Google), managing user profiles, and sending administrative updates.

- Service Improvement: Analyzing feedback, enabling user communications, and enhancing features.

- Security & Compliance: Detecting fraud, responding to legal requests, and enforcing policies.

- Marketing: Sending promotional content (you may opt out of emails at any time) and delivering targeted ads based on your interests or location.

3. INFORMATION SHARING

We share your data only in specific scenarios:

- Consent: When you explicitly allow us to use your information for a defined purpose.

- Legal Requirements: To comply with laws, respond to subpoenas, or address security threats.

- Business Partners: To offer joint products/services, such as third-party "offer walls" in the App (note: we are not responsible for their privacy practices).

- Business Transfers: During mergers, asset sales, or acquisitions, where your data may be transferred to a successor entity.

4. THIRD-PARTY WEBSITES

The App may link to or display content from third parties. We do not control their privacy practices or content. Always review their policies before sharing information, as we are not liable for their actions.

5. DATA RETENTION

We retain your information only as long as necessary for stated purposes or by law (up to 1 year unless required longer for legal/accounting reasons). After use, data is deleted, anonymized, or securely stored if deletion isn’t immediately possible.

6. DATA SECURITY

We use technical and organizational measures to protect your data, though no system is 100% secure. Transmission risks remain your responsibility; use the App in a secure environment.

7. MINORS’ DATA

We do not knowingly collect data from those under 18. If you are a minor, you must have parental consent to use the App. We will delete minor users’ data upon discovery.

8. YOUR PRIVACY RIGHTS

In regions like the EEA, UK, and California, you have specific rights:

- Access/Correction: Request copies of your data or fix inaccuracies.

- Erasure/Restriction: Ask to delete or limit processing of your data.

- Data Portability: Receive a copy of your data for transfer to another service.

- Opt-Out: Withdraw consent for marketing or object to data processing.

California residents may also invoke CCPA rights, such as requesting deletion, information about collected data categories, and non-discrimination for exercising privacy rights. Submit requests to rainoteservice@outlook.com.

9. DO-NOT-TRACK (DNT)

We do not currently respond to DNT signals, as no universal standard exists. We will update this policy if such a standard is adopted.

10. UPDATES TO THIS NOTICE

We may revise this policy periodically. Material changes will be highlighted or notified directly. Check for updates regularly to stay informed.

Account Deletion

You have the right to request the deletion of your account at any time by accessing the account settings within the App or by contacting our support team at rainoteservice@outlook.com. To ensure the security of your data, we will verify your identity before processing the deletion request.

Once your account is deleted, all personal data associated with your account will be permanently removed from our servers and cannot be recovered. This includes your account information, preferences, and any content you have uploaded, subject to applicable legal requirements for data retention (e.g., for tax or regulatory compliance).

If you use Apple Sign In, your Apple ID token will be revoked immediately upon account deletion to prevent further access. Please note that deletion is irreversible, and you will lose access to all features requiring account authentication. For temporary absence, consider using the "Disable Account" option (if available) to retain your data while deactivating your profile.

We will process deletion requests within 15 days of verification, unless we require additional information to confirm your identity. For any questions, contact us at rainoteservice@outlook.com.

12. CONTACT US

For questions or concerns, email us at rainoteservice@outlook.com